Refund Policy
Return Policy
If you want to return or exchange your purchase, please know that the time period begins the day you receive your product and applies to new, clearance, open-box, refurbished and pre-owned products.
You can return or exchange the product within 7 days after you receive the product. If you buy any software from us including game or others, and due to any reason you want your money back, we will refund you if only if you haven’t use key for this.
We do not exchange a used product. The process of return or refund will take at least 15 days from request.
​
​
Our Address : 2282 Lozenby Street Innisfil. Ontario L9S 0M8 Canada
Email us : contact@shopneotechcorp.com
Call Us: +1-888-245-5360
​
​
​
Shipping Policy
Shipping Cost
Shipping cost is calculated on a “per order,” “per item” or “per pound” basis and is based on the shipping option you select. We sometimes offer free shipping for specific shipping options in select categories, or free shipping site wide.
Shipping Timing
You can see each product’s estimated arrival date on the product page and during the checkout process. During checkout, you can choose an estimated arrival date from the options provided. Same Day Delivery is available in select areas and ZIP codes Sunday–Saturday, excluding holidays. Same Day Delivery orders must be placed before 3 p.m. local time (Sunday order deadline is 2 p.m.); orders placed after the deadline will be delivered the next day.
Entering your shipping destination ZIP code or allowing https://www.shopneotechcorp.com/ to use your current location can result in greater accuracy for your estimated arrival date. Certain products may require additional days to process prior to shipping. This will be reflected in the estimated arrival date. If for some reason you don’t receive your product, you may be eligible for a replacement product if you notify us during your return and exchange time period.
Title to Products
Purchases of product through https://www.shopneotechcorp.com/ are subject to a destination contract. This means that the risk of loss and title for these products passes to you upon the carrier’s delivery to your ship-to address.